Case Study – Oxfam

Charity translation for a global organisation

A world-renowned charity organisation

Oxfam needs no introduction. Working towards a future free from the injustice of poverty, this vast charity is made up of 17 organisations overseeing projects in more than 90 countries. Their main working languages are English, French and Spanish, though communication on a local level is so essential to their work that we have supported Oxfam with translation in 14 different language combinations.


Sector: Charity, humanitarian, NGO
Languages: English, Spanish, French, Swahili, German, Arabic, Russian, Dutch, Indonesian, Turkish, Urdu, Italian, Portuguese, Mandarin Chinese
Services: Website translation, corporate translation, legal translation, technical translation, humanitarian translation, video translation, video subtitling

The challenge

After 10 years of working with different Oxfam divisions – namely Oxfam International, Oxfam Novib (Netherlands), Oxfam GB and Oxfam America – it’s fair to say we’ve had our fair share of varied translation projects. At times, Oxfam’s projects can come with tight deadlines, and our capacity to manage this is why we’ve been their translation partner since 2007. Oxfam needed a reliable company to supplement the work of their volunteer freelance translators on projects with critical messages and tight deadlines.

The solution

Sure Languages provides Oxfam with a flexible and scalable translation service, with a large pool of linguists covering multiple languages. Over the past 10 years, our friendly team has translated more than 2 million words for a broad range of initiatives and campaigns.

A personal service

As an SME we’re able to be much more understanding and flexible to the nature of Oxfam’s work. Our specialist humanitarian translators know exactly what’s needed in terms of tone of voice and message. Unlike larger companies, we don’t have a high turnover of staff, so our project managers and linguists can assure consistent translations precisely to Oxfam’s liking.

Discounted charity rate

We offer a discounted rate for charities across all our 130 languages. This means we have helped Oxfam to reduce their translation costs by 10% compared to our average industry rates. Thanks to our large network of native-speaking translators, this applies even when working with a new or unusual language combination and when translating into minority languages.

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